The Competition and Markets Authority (CMA) of the UK, has issued a caution about the future role of artificial intelligence. The authority has stated that AI’s impact in the future cannot be expected as positive. On the other hand, people frequently use this technology in their everyday lives. Sarah Gardell, the agency’s chief executive, stated that the prominent players ruled the whole sector which is often deficient concerning client protection.
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Apart from that, the well-known platforms often 2 or above elements dealing with the critical infrastructure. Amazon, Alphabet, and Microsoft run servers and data centres along with their businesses related to online shopping, search, and software. Shortly, the power concentration could expose clients to false information, fake reviews, and AI fraud.
After that, top players could unite their dominance in the AI sector to harm the customers via high prices. The abuse-related potential means that the future of AI is at a great distance from certain, according to Gardell. The official mentioned that the market members should not neglect an optimistic future.
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There is a risk that the AI’s use undermines client trust or a few players having market power dominate it. He added that the respective risk prevents the complete benefits from emerging across the economy. The CMA suggests that the authorities should support the exclusive platforms entering the AI market.
The CMA persuaded them to let the new entrants access computing power and data to restrict the market leaders’ advantage. It added that the businesses should have the ability to create their separate models. It asserted that the authorities should not permit firms to include clients into 1 ecosystem via predatory “building.”
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